Our Response

We take the current unprecedented times seriously and have focused on the best practices to follow in every area to ensure we are mitigating risk throughout our communities.

Committed To Safety & Comfort

Keeping our residents, resident family members, and our employees safe and comfortable is the most important thing for us as an organization. At Christenson safety and cleanliness has always been our focus. We're following all guidelines under the provincial health authority and we have implemented additional safety measures in our communities.

Enhanced safety measures we are taking in our communities:

  • Screening at all available/open entrances for residents, staff and any essential visitors
  • Hand sanitization stations throughout our communities
  • Symptom management-monitoring staff and residents daily for any symptoms
  • Posters around our community encouraging increased hand washing and physical distancing
  • Implementing mandatory masks for our staff
  • Regular auditing and education around hand hygiene compliance
  • Recreational activities adjusted to ensure we are practising physical distancing without contact
  • Ongoing communication and education of all public health directive’s to residents, resident family members and staff
  • We offer residents the option to have meals brought directly to their suite for their convenience and safety
  • Ongoing training to non-clinical team members in order to best equipped them with the knowledge and skills needed to support the clinical team
  • Dining tables and seating have been reorganized to ensure proper safe distancing
  • Increased cleaning and sanitization protocols throughout our communities
  • Visitation monitoring and two designated visitors per resident at this time
  • Pandemic emergency plan in place that is regularly reviewed with staff and leadership team
  • Personal protective equipment available for our staff and residents use
Creating Safer Communities

We encourage you to reach out to us with any questions or concerns around our company protocols and how we are responding to the pandemic. Please email or phone our response hotline, or contact the executive director at the community you would like to inquire about.

Visit Safely

How ToSafely VisitYour Loved Ones

Download and read our PDF guide on how to safely visit your loved ones during the COVID-19 pandemic.

  Visiting Safely Guide  

CommunityCOVID-19 Updates

Active resident cases for Independent and Supportive Living within our communities.

  Community Reports  
Covid Report

Resident Testimonials

The health and happiness of our residents is our top priority at our communities across the province.

Not only do we offer a range of convenient onsite services from dining, to housekeeping and personalized care, but staff dedicated to the safety of our residents. Residents feel safe while still maintaining their independence and day to day quality of life.

Additional Resources

Please explore the links provided below for additional resources and further comprehensive information on COVID-19.